Resource Center
Learn how workflow automation and conversational AI improve the provider experience, patient satisfaction and organizational efficiency.
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April 2025 - Blog
How AI is Transforming Patient Engagement: Jeff Taylor on The Beat Podcast (Powered by HLTH)
What does it really mean to bring AI into the patient experience—and make it work for both people and providers? Orbita CEO Jeff Taylor joined HLTH’s The Beat Podcast to talk with host Sandy Vance about just that. From cutting no-show rates and streamlining pre-visit prep to offering patients real-time answers through conversational AI, Jeff breaks down how Orbita helps health systems boost engagement without overwhelming staff.
AI and Patient
Engagement
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March 2025 - Blog
Beyond the Buzz: Mark Bakken’s Take on Healthcare’s AI Revolution
AI is revolutionizing healthcare by simplifying patient engagement and improving efficiency. Mark Bakken, Managing Partner at HealthX Ventures, highlights how companies like Orbita use AI to enhance patient access, streamline communication, and integrate with EHR systems. The key to success? Simplicity. AI-driven solutions must be user-friendly and impactful, improving care while reducing complexity for both patients and providers.
Mark Bakken on
Healthcare
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November 2023 - Blog
Streamlining patient flow – to reduce administrative burden on staff
At a meeting Orbita recently held with its Advisory Board, discussion turned to the “big problem” specialty practices struggle with most. The resounding response was: How to make life easier for the doctor and staff by reducing administrative burden so they can spend more quality time with patients.
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June 2023 - Blog
It’s Time to Rethink the “Bad ‘Bot” Stereotype
We’ve all interacted with a “bad bot” at some point – and probably more than once! Whether trying to cancel a subscription or fix a faulty vacuum cleaner, you’ve likely...
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May 2023 - Blog
Safeguarding security and privacy in the age of generative AI
Few digital innovations have swept the healthcare landscape with as much force as generative AI – triggered by the release of ChatGPT from OpenAI. Arriving late in 2022...
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April 2023 - Blog
Reducing healthcare call volume: Generative AI helps manage and divert routine inquiries
The so-called “post-COVID” environment has produced new challenges for healthcare leaders. Two in particular have collided to create an incendiary situation:
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March 2023 - Blog
Leverage Generative AI to Liberate Information Critical to Patients, Providers
Patients often struggle to access information that would help them live healthier lives. Why? Because this information may be:
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February 2023 - Blog
OpenAI and ChatGPT: A Primer for Healthcare Leaders
ChatGPT has become one of the most talked about advancements in technology. GPT-3, the underlying technology powering ChatGPT, can generate content that is...
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January 2023 - Blog
Transforming your website into a true “digital front door”
As you read in Part 1 of this blog series, patients often get frustrated when they search healthcare websites to find care. They don't know where to...
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