[eBook] Prototyping Conversational Applications: Process, Tips, and Tools for Effective Voice UX Design

Discover what it takes to create well-designed healthcare virtual assistants that satisfy the needs of consumers. Learn about best practices for voice UX design and get insights into common obstacles among teams seeking to design and prototype conversational applications.

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Improve staff efficiency and productivity
with voice-enabled solutions for care management, digital coaching, clinical trials, customer service, digital marketing and more

Save time and money with streamlined workflows
that leverage conversational interfaces for clinical, consumer, and business processes

Enhance user/patient experience and engagement
by relying on a proven platform to quickly design and deploy secure voice and chatbot applications

Digitally savvy organizations
use Orbita Voice™

MEMBER SERVICES

Health insurer serving 95 million customers worldwide

Improving member satisfaction by sharing benefit info via “Alexa/Hey Google”; also augmenting call center ops with voice bots

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DIGITAL MARKETING

World-renowned academic medical center/health system

Building brand equity by delivering clinically-vetted content via Amazon Alexa and voice-enabled chatbot on public web site

See How
SALES ENABLEMENT

Leading pharma, biotech and medical equipment manufacturers

Driving new revenue by voice-enabling digital dashboard access for sales and customer service associates

Find Out
REMOTE PATIENT MONITORING

Wound care telehealth provider serving millions of patients

Reducing readmissions by lowering infection risk using voice assistants for e-visits and remote monitoring

See How
CLINICAL TRIALS

CRO managing thousands of clinical trials for millions of patients over decades

Improving accuracy and timeliness of data capture by delivering hands-free daily surveys and other tools via voice-enabled experiences

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DIGITAL THERAPEUTICS

Manufacturer providing respiratory devices for asthma, COPD, CHF

Improving patient experience
and reducing ER/readmission risk by enhancing in-home digital coaching

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Build on best practices

• Readily integrate with existing systems, processes, and digital channels via flexible APIs
• Address complex and comprehensive privacy and security requirements
• Rely on healthcare-specific content templates

 

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Save time with out-of-the-box functionality

• Reduce risks with Orbita’s scalable, secure infrastructure
• Enable non-technical end users with intuitive, WYSIWYG (and WY “hear” IWYG) tools
• Leverage multi-modal, omnichannel capabilities to “create once, deploy everywhere”

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What’s New In
Orbita Voice?

ORBITA ANSWERS™

Use our voice-driven knowledge engine to help users quickly drill down to meaningful results. Ingest your content into our knowledge graph. Leverage meta-data, taxonomies and more to intelligently connect data and guide users through logical next steps with smart Q&A – all via a voice-in-voice-out interface.

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ORBITA FLOW™

Create rich, conversational dialogues using Orbita Flow’s no-code interface with drag-and-drop and visual editing. Accelerate creation of omni-channel voice and chatbot-powered healthcare applications.

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ORBITA INSIGHTS™

Define and monitor key performance indicators in voice and chat bot applications. Leverage pre-built data visualizations and dashboards. Develop and drive strategies for optimizing and improving conversational experiences toward concrete, data-driven business goals.

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How Does Orbita
Voice Work?

Just as every business rushed to develop a website, and then rushed to develop mobile apps, businesses are now rushing to harness the simplest way to engage users: through the power of Voice. Watch this short video to learn more about Orbita Voice.

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Interested in learning more about Orbita? Let’s chat.

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