of patients want the virtual tools adopted during COVID-19 pandemic to remain regular part of the healthcare experience
of patients said they would stop going to their healthcare provider over a poor digital experience
reduction in customer service costs via virtual assistants
hours a week spent by physicians and staff closing care gaps and satisfying quality measures
of patients mention forgetfulness as one of the major non-intentional reasons for non-adherence
increase from 2019 in the number of patients changing providers because of a poor digital health experience
Increase access and engagement with Orbita’s easy-to-implement virtual assistants that make it simpler for health systems to guide patients to the appropriate type of care.
Improve patient experience
Health systems must adapt to shifting consumer preferences for digital and virtual healthcare experiences. Reduce friction in the patient journey with personalized 24/7 self-service tools to access the appropriate level of care with Orbita’s virtual assistants.