Resource Center
Learn how workflow automation and conversational AI improve the provider experience, patient satisfaction and organizational efficiency.
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January 2023 - Blog Transforming your website into a true “digital front door” As you read in Part 1 of this blog series, patients often get frustrated when they search healthcare websites to find care. They don't know where to... Read more
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January 2023 - Blog Meet Patient Expectations for Consumer-level Access Patients want a healthcare experience that mimics the convenience they enjoy in other areas of their lives – finding information through predictive search... Read more
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September 2022 - Blog Digital-first for Better Patient Outreach and Improved Response Managing costs and capturing revenue are top of mind for providers amidst current industry dynamics. Escalating expenses took their toll on hospitals and... Read more
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April 2022 - Blog Stop Making Patients Work So Hard Self-scheduling can become frustration-free with automation connecting text, voice, web access - for ultimate patient convenience. Read more
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February 2022 - Blog Long Wait Times Mean Procrastinating, Especially When it Comes to Colonoscopies With the dramatic decline in patients visiting their healthcare providers during the nearly two years of COVID-19, gastroenterology practices have been... Read more
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February 2022 - Blog The rippling effects of delaying routine colonoscopies When COVID-19 hit, the rate of patients receiving colonoscopies plummeted. Patients feared they may contract the virus by appearing for in-person... Read more
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January 2022 - Blog New Year's Resolution: Make Scheduling Simpler Out with the old, in with the new to start the year off. Many of us are starting fresh this January, and there is no reason not to apply the same mindset... Read more
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January 2022 - Blog Alleviate Call Center Burden with Automated COVID-19 Test Notifications On January 3, 2022, a record 1,080211 cases of COVID-19 were reported in the U.S. - the highest one-day tally of new cases anywhere in the world. Read more