Resource Center
Learn how workflow automation and conversational AI improve the provider experience, patient satisfaction and organizational efficiency.
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June 2023 - PartBNews
Overbooking underperforming? 5 tips to unstick your schedule
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article
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June 2023 - Medical Economics
Overwhelmed and understaffed: Alleviating call volume for primary care practices
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article
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June 2023 - Blog
It’s Time to Rethink the “Bad ‘Bot” Stereotype
We’ve all interacted with a “bad bot” at some point – and probably more than once! Whether trying to cancel a subscription or fix a faulty vacuum cleaner, you’ve likely...
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June 2023 - Healthcare Business Today
Generative AI Delivers Business Value In Surprising Ways
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article
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June 2023 - Patient Engagement HIT
How AI in the Call Center Can Improve Staff, Patient Experience
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article
- June 2023 - Press Release CallDeflectAI Helps Address Staff Shortages in Contact Centers DayaMed – a medication adherence service – implements Orbita’s generative AI solution to reduce call volume Read more
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June 2023 - Healthcare NOW Radio Podcast Network
Healthcare de Jure: Bill Rogers, President and Chairman at Orbita
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episode
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May 2023 - Blog
Safeguarding security and privacy in the age of generative AI
Few digital innovations have swept the healthcare landscape with as much force as generative AI – triggered by the release of ChatGPT from OpenAI. Arriving late in 2022...
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April 2023 - Blog
Reducing healthcare call volume: Generative AI helps manage and divert routine inquiries
The so-called “post-COVID” environment has produced new challenges for healthcare leaders. Two in particular have collided to create an incendiary situation:
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