Resource Center
Learn how workflow automation and conversational AI improve the provider experience, patient satisfaction and organizational efficiency.
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September 2025 - Blog
Why Healthcare’s Future Is Still Human: Scott Collins on AI and Trust
In a landscape crowded with hype and competing priorities, few voices cut through that noise like Scott Collins, Co-Founder and CEO of Impulse Strategic Solutions. With more than three decades in healthcare IT, Scott has built companies, advised systems, and lived through multiple hype cycles of “the next big thing.” His perspective is rooted in pragmatism—what actually works for patients, clinicians, and the organizations that support them.
Why Healthcare’s Future Is Still Human: Scott Collins on AI and
Trust
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August 2025 - Blog
Seeing the Whole Funnel: What Healthcare Leaders Can Learn from Performance Data
Health systems are flying blind when they can’t answer basic but critical questions—like how many patients actually make it from referral to consult, how long insurance verification really takes, or whether patients are quietly stalling out in the pipeline. Take bariatric clinics, for example: as surgical volumes plateau and GLP-1 medications reshape the weight loss landscape, these blind spots have real consequences—patients drop off, pipelines stall, and the clarity around a patient’s journey begins to vanish. As VP of Account Management and Customer Success at Orbita, Bill Andrae helps leading health systems uncover these gaps and close them. Here’s the thing: Bill doesn’t treat “customer success” as a finish line—it’s the byproduct of something deeper.
20250812-Seeing the Whole Funnel: What Healthcare Leaders Can Learn from Performance
Data
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June 2025 - Blog
Transforming Obesity Care with Technology: Dr. Michael Garren's Vision for Unified Weight Loss Treatment
In today’s healthcare landscape, obesity is more than just a personal struggle—it’s a public health crisis, directly linked to diseases like diabetes and heart disease. But as the conversation around obesity continues to evolve, so too does the approach to treating it. Dr. Garren, a seasoned bariatric surgeon with 25 years of experience, has led the charge in integrating both medical and surgical weight loss strategies into a comprehensive care model at UW Health. In this interview, Dr. Garren shares his insights on the challenges and opportunities of building a successful weight loss program, the benefits of technology in patient education, and the exciting future of obesity care.
Transforming Obesity Care with Technology: Dr. Michael Garren's Vision for Unified Weight Loss
Treatment
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April 2025 - Blog
How AI is Transforming Patient Engagement: Jeff Taylor on The Beat Podcast (Powered by HLTH)
What does it really mean to bring AI into the patient experience—and make it work for both people and providers? Orbita CEO Jeff Taylor joined HLTH’s The Beat Podcast to talk with host Sandy Vance about just that. From cutting no-show rates and streamlining pre-visit prep to offering patients real-time answers through conversational AI, Jeff breaks down how Orbita helps health systems boost engagement without overwhelming staff.
AI and Patient
Engagement
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March 2025 - Blog
Beyond the Buzz: Mark Bakken’s Take on Healthcare’s AI Revolution
AI is revolutionizing healthcare by simplifying patient engagement and improving efficiency. Mark Bakken, Managing Partner at HealthX Ventures, highlights how companies like Orbita use AI to enhance patient access, streamline communication, and integrate with EHR systems. The key to success? Simplicity. AI-driven solutions must be user-friendly and impactful, improving care while reducing complexity for both patients and providers.
Mark Bakken on
Healthcare
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January 2024 - Health IT Answers
Will AI Continue to Demand All the Attention in 2024?
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more
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December 2023 - Healthcare IT News
Four health IT experts point to impactful trends in 2024
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more
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December 2023 - HealthBusiness Group
Interview with Orbita CEO Patty Riskind
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now
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November 2023 - HIT Consultant
5 Egregious Virtual Assistant Fails and How to Overcome Them
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more
