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Orbita White Papers & eBooks

Resources on leveraging conversational AI to engage patients, improve outcomes, and reduce costs.

Orbita White Papers webpage

Optimize your Call Center for Renewal and Revenue Growth Download this interactive eBook for best practices on optimizing your call center by automating the scheduling process. Read eBook
Utilizing Conversational AI to Rebound from the COVID-19 Colonoscopy Backlog Learn how Orbita’s Digital Front Door Solution provides the same ease to colonoscopy scheduling as ride-share businesses have done for transportation. Read white paper
Patient Acquisition and Retention: The Future of Omnichannel, Adaptive Virtual Assistants Learn best practices and resources on implementing a digital front door strategy to drive patient acquisition and retention. Read white paper
Driving Patient Engagement with a Proactive, Omnichannel Approach to Healthcare Learn best practices for supporting your organization in the development and deployment of proactive outreach campaigns to improve patient engagement. Read white paper
De-risking Your Bots: Adverse Event Detection with Conversational AI Learn best practices for improving call center operations and efficiencies, and accurately flagging when a patient is having a medication-induced side effect. Read white paper
How Pharma Can Transform the Patient Experience: New Ideas and Trends for Innovation Learn best practices for how pharma brands can engage patients throughout the patient journey with conversational AI. Read white paper
Conversational AI Goes Beyond the Digital Front Door by Empowering Patient Self-Efficacy Learn how a patient-centered digital front door solution enables healthcare organizations to improve patient access and navigation throughout their care journey. Read white paper
Engaging HCPs Throughout the Pharma Brand Lifecycle with Conversational AI Learn best practices for engaging HCPs throughout the pharma brand lifecycle with conversational AI. Read white paper
Powering the Healthcare Digital Front Door and Reducing Clinician Burden with Conversational AI Learn best practices for leveraging the digital front door in healthcare to reduce clinician burden and create meaningful efficiencies. Read white paper
GUIDE: Employee Health Return to Work Strategies Learn what it takes to implement a safe and efficient return-to-work and reopening process, with best practices for promoting employee health, physical/facility safety, and communication. Read white paper
The Ten Principles of Conversational Design Learn best practices for designing conversational experiences and optimizing user interactions that truly delight and engage. Read white paper
The Ultimate Guide to Voice Search & Why it Matters to Marketers Learn what “voice search” means for today’s healthcare marketing, discover best practices for improving search rankings when consumers use voice search, and explore top solutions for converting consumers into patients. Read white paper
Secure Voice in Healthcare: The What, Why, and How of HIPAA-Eligible Voice Assistants Learn about key HIPAA compliance guidelines for securing conversational AI in healthcare, along with the systems and policies that Orbita has in place to help customers and partners securely handle personal health information through voice and chatbot-powered virtual assistants in compliance with HIPAA. Read white paper
Prototyping Conversational Applications: Process, Tips, and Tools for Effective Voice UX Design Learn about best practices and common obstacles in building virtual assistants for healthcare. Read eBook
Alexa, Can You Heal Me Now? Voice Assistant Technology and The Future of Healthcare Learn about the significant developments in conversational AI during the last decade, and how voice and chatbot-powered virtual assistants can be leveraged to coordinate healthcare across settings throughout the patient journey. Read white paper
How Conversational Interfaces Improve Consumer Engagement and Call Center Efficiency in Healthcare Learn about five key drivers for using conversational interfaces in today’s changing healthcare landscape. Read white paper

Perspectives on how conversational AI redefines the patient journey in healthcare and life sciences.

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