Engage and delight patients with proactive and intuitive virtual assistant experiences proven to increase adherence to establish care plans through coaching, assessments, reminders, and care team communication.
Virtual Care
Increase engagement with proactive outreach coupled with personalized virtual assistants
Close gaps in the patient journey
Provide care throughout the patient journey with secure, HIPAA-compliant virtual assistants that enable patients to manage their health and treatments in a facility or home.
Improve patient experience and outcomes
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Improve care team efficiency and reduce risks
Reduce the burden on care teams by helping patients independently access the information and services they need, when they need it – while ensuring privacy and security of patient data in compliance with organizational and regulatory (HIPAA, GDPR) requirements.
Key capabilities
- Experience modules: configure and deploy virtual healthcare assistants with speed using ready-made templates for healthcare coaching, medication reminders, question answering, surveys and assessments, and more
- Flexible integration framework: easily integrate with EHRs, custom and 3rd-party content services, population health systems, connected devices, clinical-grade health dictionaries, and ontologies
- Omni-channel support: reach patients where they are, on the channel they prefer (Web, Mobile, Phone, SMS, Email)
