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Pharmaceuticals & Life Sciences

Patient Support

Orbita for Life Sciences - Patient Support webpage featuring image of man with black hair, orange shirt, sitting at desk with laptop

Improving Patient Experience

Orbita’s arsenal of secure, HIPAA-compliant conversational AI solutions augment existing patient resources, helping pharmaceutical companies adapt to key challenges during this unique time.

Drive 24/7 access to credible, on-label drug information to empower consumers and patients

  • Consumer brand awareness
  • Onboarding education
  • Assist patients/caregivers in FAQs
  • First-time use instructions/videos
  • Disease resource support
  • Multilingual support
  • Provide cost, savings, & support program information
  • Adverse event detection

NEW: Orbita Launches Adverse Event Detection Module to Ease Reporting Burdens

The growth in use of chatbots has introduced new risks and a new category of need for better adverse events detection and reporting. Orbita’s Adverse Event Detection module integrates with existing chat services to accurately detect and seamlessly assist users in reporting adverse reactions to medications, improving the efficiency and timeliness of adverse event reporting.

Provide support tools during the patient treatment journey to increase adherence

  • General check-ins & use reminders
  • Emotional support
  • Fill/refill notifications
  • Treatment maintenance
  • Patient satisfactions survey(s)
  • Collect insights & data to personalize future patient experiences
Orbita for Life Sciences - Patient Support webpage featuring image of woman with gray hair, red sweater, sitting on yellow chair, and holding laptop Orbita for Life Sciences - Patient Support webpage featuring image of woman with gray hair, red sweater, sitting on yellow chair, and holding laptop Orbita for Life Sciences - Patient Support webpage featuring image of woman with gray hair, red sweater, sitting on yellow chair, and holding laptop

Request a demo or consultation to support patients with secure, HIPAA-compliant conversational experiences.

Escalate questions with call center integration

  • Financial assistance programs
  • Co-pay assistance
  • On-call program
  • Adverse event detection
  • Product complaints
Orbita for Life Sciences - Patient Support webpage featuring virtual assistant chat bubble 3 graphic Orbita for Life Sciences - Patient Support webpage featuring virtual assistant chat bubble 3 graphic Orbita for Life Sciences - Patient Support webpage featuring virtual assistant chat bubble 3 graphic

Educational Resources