Orbita recognizes that healthcare users are concerned about accuracy and security when using generative AI.
We are committed to finding the sweet spot between a fully automated and fully curated approach to question answering and conversational dialogs.
Clients have full control over:
- Leveraging generative AI to answer the vast majority of patient queries – most of which are routine and repetitive
- Engaging subject matter experts to finetune and modify answers as needed
By striking this balance, we maximize the benefits of automation while ensuring that unanswered/poorly answered questions can be identified and addressed through human intervention.