Consumers are looking for choices and want an easy way to compare plans, determine if their doctor is part of their network, and understand their premium costs. Self-service automation is the future of health plan enrollment, benefits eligibility, and claim resolution.
Member Support and Engagement
Streamline enrollment, improve member experience, increase efficiency, reduce costs
25% of all working adults have visited a healthcare marketplace
40% cost savings achievable in effort-intensive areas with digital disruption of administrative functions - such as self-service (member) tools, paperless communication, and sales force automation
36% of health plan members said their health plan acts in their best interest "always" or "most of the time"
25% of health plan members said they view their health plan as a trusted partner in their health and wellness
60% of health plan members said they had not been contacted by their health plan with guidance or information related to COVID-19
Get in touch with us today.