Deloitte and Orbita – Working together to transform the patient journey
Boston, MA and Orlando, FL — (February 12, 2019) —Health care information technology is undergoing unprecedented change—and the Healthcare Information and Management Systems Society (HIMSS) Annual Conference is the premier event to learn about the latest technologies, trends, and solutions in this fast-paced field.
At this year’s HIMSS conference, Deloitte and Orbita are working together to transform the patient journey using DeloitteASSIST and the Orbita Voice™ platform.
DeloitteASSIST is a voice-enabled patient communication solution where patients request assistance without the need to press a button. Simply by speaking their request, nurses are alerted to their need, which routes requests to the right resource to meet the patient’s needs. DeloitteASSIST reimagines the patient assistance journey by facilitating data-rich communication pathways between the nurse and the patient.
Orbita Voice™ is the first enterprise-grade platform for developing and maintaining secure voice assistants, chatbots, and other conversational interfaces for healthcare applications. Orbita Voice provides tools and a framework that allow organizations to design, build, manage, and optimize Natural Language Processing (NLP) applications. With Orbita’s omnichannel publishing capabilities, organizations can efficiently deploy conversational application across all voice and chat channels including Amazon Alexa and Google Assistant as well as, web, mobile, text, IVR, and social platforms.
Orbita co-founder and CEO Bill Rogers said: “Compared to web and mobile channels, voice applications are proving themselves superior for patient engagement. This comes at a critical time – when the healthcare industry seeks new ways to engage people in their own healthcare in order to prevent illness, identify disease early and minimize its escalation. We’re also seeing rapid consumerization of healthcare and significant concern about resources to care for a rapidly aging population. Voice technologies will change the way healthcare addresses some of these very real challenges. We’re thrilled to collaborate with Deloitte on continued innovation in this area.”
Deloitte Principal Nick White said: “We are deeply passionate about the patient experience and how Deloitte can help hospitals and aged care facilities adopt voice-enabled technologies in their care environments. The Orbita team shares that passion and focus for using the power of voice to transform the delivery of care. Combining the power of DeloitteASSIST with the Orbita platform will enable us to deliver an enhanced set of features to our nurses, patients and residents, extending the power of both offerings.”
About HIMSS & the Annual Conference
HIMSS is the leading health information and technology conference, bringing together 45,000+ professionals from 90+ countries for the education, innovation and collaboration they need to transform health through information and technology – all at one time, all in one place. Choose from 300+ education sessions, 1,300+ vendors, hundreds of special programs and endless networking events.
Orbita provides the gold-standard enterprise platform for healthcare organizations to securely design, build, manage and optimize AI-driven voice and chatbot applications. Organizations use Orbita Voice™ to create HIPAA-compliant, omnichannel solutions that dramatically improve user experience and engagement across consumer, business and clinical applications, including care management, clinical trials, member wellness, customer service, and more. Orbita serves many of today’s leading digital health innovators, including Mayo Clinic, Brigham and Women’s Hospital, Amgen, and Merck. www.orbita.ai
About Deloitte Australia
In Australia, the member firm is the Australian partnership of Deloitte Touche Tohmatsu and is one of Australia’s leading professional services firms. Focused on the creation of value and growth, and known as an employer of choice for innovative human resources programs, we are dedicated to helping our clients and our people excel. For more information, please visit our web site at www.deloitte.com.au
- Orbita Newsletter – May 2019
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